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Much like Ulysses , humans are in constant pursuit of happiness; It is the basic drive that keeps them able to perform and survive their hardships.
We spend most of our lives working, secluded, in shared offices, deprived from any kind of freedom, working for the greater good of an employer.
Being emotional creatures, what most bosses fail to understand is that employees do not work for corporations but for people. The army is a prime example of that.
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In his seminar on “why leaders eat last”, British author and motivational speaker Simon Sinek, mentioned a soldier, by the name Johnny Bravo, whose devotion was fueled by the certainty that his superiors were as devoted to him as he was to them. He also spoke of captain Swenson who risked his life saving members of his brigade, animated by utter love and care for those he was in charge off. The common denominator between Bravo and Swenson, is not a shared cause but trust and love in one another. The bond between subordinates and their superiors was so strong, that it impacted positively their loyalty and optimized their performance.
This goes to show that the happier people are, in an environment, the more in tune they are with their superior, the more they are willing to give.
The quickest way to demotivate a great performer is to treat him like a regular one, equate him with all the other deadweight within an establishment.
Compliments are pleasant to hear, but as intelligent beings, we tend to focus more on actions rather than words. A boss can praise his subordinates all day, applaud them in public, but all of this means nothing if not translated into actions. If he doesn’t empower, favor, reward and promote his top performers, why would they continue to give their all? It is naïve to believe that employees are required to be utterly devoted to a boss’s welfare when he doesn’t care about theirs. A salary is a transaction, a duty, not a sign of care.
Most bosses believe that catering to employees’ wellbeing and feelings is a waste of time. It is all about the bottom-line, keeping their business afloat and growing their fortune. In their opinion, investing time in something unprofitable like employees is futile. After all, they are not in the “feel good” business, as some would put it. To them, staff is just paid labor, replaceable, easy to discard, ponds that they can move around as they please to win in the chess game of business. To most, an employee is their partner in loss but never in gain.
Simon Sinek, once said, “Happy employees ensure happy customers. And happy customers ensure happy shareholders – in that order. It is the leader that sets the tone of his organization, when he behaves like a great parent, who wants to provide his own with great opportunity, education, build their self-confidence, give them the chance to try and fail, all so that they achieve more than they could have imagined themselves”.
Given that people spend most of their lives working, it is quintessential for them to be happy. They might be able to endure unhappiness for a certain amount of time, but eventually, they will snap, their performance starts to plummet, their attitude changes and the boss loses the opportunity to get the best out of his human resources. As Simon Sinek, once said, it is essential that every manager, strive towards creating a work place in which people feel safe, happy and inspired. In his vision for a better world, it is the collective duty of the leaders of the industry to create such a place for others so that they end up fulfilled.